Knowing The Relevance of Fixed Base Operators on Commercial Airports

For the uninitiated, FBO stands for Fixed Base Operator – a term that’s extremely relevant in both the general and commercial aviation sectors. The aviation industry is propelled by a number of companies and service providers, many of which are focused on helping different parties with vested interests. FBO basically cater to the needs of general aviation, and depending on their profile, they may work with commercial carriers and other individual companies that require on-airport services. In this post, we will talk about FBOs and how their services are important and pertinent for the sector.

The need for FBO

It is very hard to generalize the scope of work done by Fixed Base Operators, primary because their roles at different airports can vary tremendously. They are, however, extremely important to the aviation customers they serve. As mentioned, an FBO may choose to work with a regular commercial airline, or they might be involved in airport maintenance as approved by the airport sponsor along with the overseeing regulatory authority. FBOs are important because they provide a critical service, the supply of aviation fuels, at the airports they serve. Their services help in maintaining standards and services at an airport, and they can serve commercial carriers as well as the general aviation public. Many FBOs are described as full service, meaning they provide additional services such as Maintenance Repair and Overhaul (MRO) and Aircraft Charter and Management (ACM) in addition to the core FBO services of aircraft handling, fueling and hangaring. It largely depends on the nature of the airport and local demand for services.

Things to expect

FBOs serve in different roles. Almost all FBOs provide the core line services of aircraft handling, fueling and hangaring. Most also provide facilities with amenities for the flying public and flight crews, including general aviation terminals with customer service desks and seating areas, flight planning and pilot lounges and rest areas, and other amenities. When it comes to commercial services, FBOs at many regional airports will provide commercial handling and fueling where there is not enough commercial service to rise to the level of a stand-alone third party provider. Although somewhat less frequent, FBO personnel can also provide some above wing services such as passenger ticketing, check in and gate agent services.

Working with a FBO

If you are an airport sponsor or someone who needs assistance with airport businesses, you should be careful about how you choose the best FBO management service. Expertise and experience matter the most in this sector, given that the cost of operations is getting higher as demand for higher service levels and better facilities continues to increase. You need a team that knows your business goals and can offer dedicated assistance with complex aviation logistics. As a prospective client, you should carefully diligence their experience and capabilities, and you should always be able to contact their references. FBOs are great at overcoming operational challenges, but working with the right service provider who understands your needs and meets your expectations is critical.

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Exceptional Fixed Base Operator Service in Aviation

Fixed Base Operators, or FBOs as they are often known, refer to the commercial businesses and companies that operate on airport grounds to offer a broad range of services to private aircraft operators. FBOs serve a number of parties, including corporate flight departments, individuals, Aircraft Charter & Management (ACM) companies, and airlines. The services of FBOs are important for a number of reasons, primarily to ensure the smooth working operations of private aircraft at major airports. Over the years, the demand for fixed base operators has increased immensely around the world, and there is a broad range of services that these companies can provide. Here are some of the aspects worth knowing.

1. When it comes to FBOs, the services can be diverse, as mentioned. They deal with some of the everyday requirements of aviation, such as fueling, aircraft handling, hangers, tie-down services, Aircraft Charter & Management (ACM), aircraft Maintenance, Repair & Overhaul (MRO), and aircraft sales. FBOs also provide facilities for private terminal operations, pilot lounges, flight planning facilities and more.

2. Many parties, especially ACM operators, corporate flight departments, and private aircraft owners, choose an FBO to provide a seamless customer experience. They take care of all the required services and ensure that passengers and crew members have no issues impacting their flight operations. As there are few limitations on what an FBO company can do, these services may often include assisting airlines in their commercial operations. Also, they help immensely in concierge services and related assistance for flight crews and pilots.

3. Many FBO management companies also deal in aircraft management and advisory service, depending on the services they are required to perform. If you are an investor and are looking for an FBO management company, it is critical to diligence the capabilities and experience of the companies you are evaluating. When it comes to management and related services in the field of aviation, on-airport experience is the key to excellent service. Some companies are capable of providing turnkey aviation management services in a wide range of sectors, including FBO, MRO and ACM.

Hiring an FBO for management services can help in bringing professionalism to the entire work procedure. If you haven't experienced an FBO's services yet, it makes sense to talk to a few fixed base operators to understand the capabilities and value they bring to the table. FBOs can help in streamlining the entire workflow of private aircraft operations, and they have expertise in increasing the efficiency of operations. Before you make the final contract, talk to the preferred company about the full range of services they offer, so that you can make an informed decision which meets your needs .. It is wise to develop a specific scope of work with detailed pricing. Also, you should ask for several references, both financial and aviation industry related.