Aircraft Management Services – You Need the Best

Not all aircraft management services are alike. While most will offer the basic services you will need, there are those who go a bit above and beyond the basics. Before deciding which company to use, find out all you can about them–and if they are able to provide what you want, instead of you having to settle for the standard services they offer. Remember, you have choices. And it is important to explore all of them before signing any agreements.

Things to Keep in Mind as You Search for an Aircraft Management Company

* How long has the company been in business? Startup companies can give you good rates, but they won’t have the experience you may require.

* What services other than the basics do they offer? Some extras will cost a bit more, but if they are important to you to have, it will be a good investment. Aircraft ownership is not inexpensive, to say the least, and pinching pennies when it comes to upkeep and other services makes no sense. Of course, you do want to make sure you are getting a fair rate.

* Make a list of the services and options you would like to have, along with a list of what you will not do without. This can help you narrow down the possibilities when deciding which company to use for your aircraft management needs.

* What are the qualifications of the staff they employ? All employees involved with your plane should be certified for whatever job it is they hold. Any company with less than complete professionals on their staff should not be used.

* What is their safety record? This is important, since the better the safety record, the safer your aircraft will be. Do a little digging and you will not regret it.

For the most part, the companies you are considering should have a record of their current and past clients, and what they have to say about the company in question. Ask for referrals before making your decision to be sure you will have the best experience possible.

Facilities and Services to Consider When Making Your Decision

* Heated hangar space

* Insurance against accident or other problems which may occur at competitive rates

* Supplemental or regular staffing availability such as flight crew that are fully trained and rated

* Dispatch services and flight schedule access for aircraft owners

There may be cases where you will want to make your aircraft available for charter services through the management company. Full accounting disclosure and the highest rate for aircraft owners would be necessary to look for in this endeavor. Choosing an aircraft management service that has fully qualified pilots and flight teams to run the charter flight can actually help to defray the costs of ownership of the aircraft.

Since the aircraft itself can be such a large initial investment, it only makes sense to protect that investment with the right aircraft management services for your needs. The corporate owned services may seem like the best option, but for flexibility in working with plane owners, a smaller, dependable company is the best bet.

Quick Guide to The Basic Services Offered by Fixed-Based Operators

Like any other industry, the aviation services sector is propelled by a number of specific functions. In North America and parts of Europe, the concept of Fixed-Based Operator (FBO) services is understood to consist of certain components. So what’s a FBO? What kind of services do they offer? In this post, we will discuss these attributes and more.

What are Fixed-Based Operator (FBO) services?

To understand the services provided by FBOs, it is important to understand the process of entering an airport and using general aviation. FBOs provide a welcoming, private general aviation terminal for those passengers flying in general aviation aircraft. Unlike their commercial counterparts, there are no security lines or lengthy check in procedures. Instead, the FBO staff assists the flight crew for the general aviation airplane to prepare the plane for departure. This can consist of handling (moving) the airplane from the hangar or ramp standing area to the terminal for departure, as well as fueling the airplane and provisioning the airplane with sundries and other specific requests of the passengers (such as catering, other cabin supplies, etc. Since the passengers are known to the flight crews and the flight crews and the passengers are known to the FBOs, the boarding process is very fast and efficient. FBO personnel assist the flight crews in expeditiously helping the passengers board the aircraft, assisting with baggage stowage and ensuring any other pre-flight requirements are met.

What additional services do FBOs provide?

Pretty much everything needed by the flight crew or passengers. They are responsible for the facilities through which general aviation flights take place. These include hangar facilities at most airports and general aviation passenger terminals and other facilities. Within the definition of general aviation facilities, the FBO ensures that the flight crew can do their flight planning, check the weather and do all of the necessary preparation for the aircraft and passengers. The FBO also provides areas for the flight crew to rest and relax when they not actively preparing for a flight. Depending upon the airport and local regulations, passengers themselves may use the facilities for staging before a flight or they may be driven or escorted out directly to the aircraft by the FBO staff.

What other services do FBOs provide?

The short answer is whatever the passengers and flight crews need for a successful trip. Often this includes arranging or providing ground transportation for the passengers and crew, whether this using a ride hailing service or rental cars or taxis. It can also entail helping passengers with other concierge arrangements, such as booking hotels, finding restaurants, etc. FBOs usually have conference rooms for private meetings and may offer additional facilities for passengers and flight crews as well.

If you would like to learn more about Fixed-Based Operator (FBO) services and FBO management, you can search online to find service providers and management companies. You should diligence their experience and service offerings and ensure that they have the capabilities and capacity to meet your needs.

Everything You Need to Know About Commercial Aircraft Passenger Services

Most large commercial airports deal with numerous challenges each day. Besides the runway traffic, efficient passenger traffic remains one of the major concerns. Commercial carriers need to handle their passenger traffic flow efficiently and economically. Typically, aircraft passenger services are offered either by commercial airlines directly or by airport management companies which work at an airport. In this post, we will examine more detail to understand these services better.

The basics

The process of check-in to departure at a commercial airport has evolved for every passenger and crewmember. Ensuring smooth coordination in this process is extremely critical, not only for the customers but also to allow airport and airline personnel to perform their essential duties. Commercial carriers coordinate with airport management staff and other service providers to streamline passenger flow. These services include:

– Keeping track and maintaining a flow of check-ins, arrivals, and departures. Besides check-ins, such services also include assistance for cancellations and changes in itineraries.

– Support crew and passengers for boarding and de-planning (if required).

– Assuring special help and support for disabled passengers.

– Helping minors, who are unaccompanied by adults or guardians

– Monitoring departure control systems

– Core services required by travelers, such as ticketing and sales at an airport.

– Offering additional assistance for other areas, such as charges for extra baggage.

– Arrival baggage services.

– Special services related to lost baggage.

– Assistance that might be needed additionally by customers in certain situations.

Aircraft passenger services are extremely relevant and necessary for smooth commercial airport operations.

Finding a service provider

The passenger service experience defines and determines the brands of commercial carriers, airport sponsors and management, and other stakeholders, and it’s important to choose an airport management company that understands the complicities and demands of this industry. If you need a professional management company or other on-airport service provider, you should diligence two areas:

1. First, the company should be experienced and must have the infrastructure and capabilities to handle the projects assigned to them. The professional service provider should be able to document a strong track record of proven results and offer references from this experience history.

2. Also, you should review the specific experience of the concerned company. Keep in mind that the concept of professional airport management is different in various parts of the world. Fixed Base Operators (FBOs) serving in this role are more customary in North America and Europe, while other geographical areas use different structures.

Passengers remain the lifeline of the aviation industry, and commercial service providers and airlines have to ensure efficient, value-based services for them. This also ensures smooth and efficient passenger flow at commercial airports.

All About FBO and Aircraft Handling Services

The aviation industry is served by many service companies, but Fixed Base Operators or FBOs are of particular importance for private and commercial carriers. In this post, we will talk about FBOs in detail and understand some of their services and roles in the current industry.

The essential services

As the name suggests, FBOs and aircraft handling services offer fixed infrastructure and a wide range of different facilities at an airport. These facilities can be really diverse, from managing terminals and passenger services to immigration, aircraft fueling and maintenance services. The range of services offered by these companies depends largely on the size and location. In places like the Middle East, India and China these services are still developing at a rapid rate, while in Europe and North America FBOs already do prominent jobs at most airports.

Understanding aircraft handling services

Some FBOs do offer aircraft handling services, although such services can be provided by third parties as well. A ground handler usually has a direct license from the airport from which to offer these services. This may include both above and below wing services (discussed further in this post). Airport handling services are critical because these offer help and assistance with ground support equipment. Ground handlers must carry significant liability insurance and must have proper safety training in the field. In most countries they also need additional certification from different authorities.

Above and below wing services

“Above Wing” services are all about assisting the crew and passengers to and from the aircraft. This may include handling passengers at the airport, along with other services like transportation to the aircraft, in-flight catering and managing accommodation at hotels if needed. FBOs also manage concierge services to serve the passenger requirements of those using private aircraft. On the other hand, “Below Wing” services involve actual ground handling work, including baggage handling, towing, and coordinating with other parties for fueling, hangar and other services. Many of the companies also offer additional essential services, such as the supply of certain equipment such as tugs, ground power units and other equipment.

Other important areas

If you are a private aircraft owner and require FBO services, you need to find a company that has extensive experience in the field. You need to know the depth of experience they have providing FBO services and their current capabilities and capacities. For FBO services, it’s important to have a company that specializes in the field and has worked at major airports in America. You might also want to know their experience in the international arena, especially when you need to specifically plan for international operations.

Over the years, the demand for FBOs has increased considerably, although the roles can differ in different countries. These companies perform the technical requirements and handle other issues at major airports and streamline the work in a professional way, both for flight crews and passengers. Some of the FBOs even work with airport sponsors and other parties to manage and handle specific projects.